Head Office Support

🎫 Submit Support Ticket

Ticket ID	Name	Category	Priority	Status	Action

Ask for posters, captions, reels scripts, and promo assets.

Ask for instructor training videos, choreography, or drills.

Report unverified payment, wrong reference number, or refund concern.

Ask head office to review your branch operation and quality.

How fast should inquiries be replied to?

Reply within 5–15 minutes whenever possible. Fast replies increase enrollment conversion.

What is the standard beginner class schedule?

KPOP — Saturday 3PM, Streetdance — Saturday 4:30PM, Latin Heat — Saturday 6PM.

What are the standard student packages?

2 Sessions Trial — ₱1,399, 5 Sessions — ₱2,999, Unlimited Monthly — ₱7,999.

What should instructors submit after class?

Attendance, student notes, class report, issues, content clips, and upsell/referral opportunities.

How do we retain students?

Follow up after class, track progress, offer rewards, encourage referrals, and invite them to upgrade packages.